Step2Gold Ta-Da Chair Series 2 FREE Exchange Program

Try Ta-Da Chair Series 2 — Risk Free

Free Exchange Australia-Wide

Not sure which Ta-Da Chair Series 2 size is right for you?
You’re not alone — and now, there’s no risk in finding out.

For a limited time, JA2 is offering a Free Exchange Campaign, so you can try your Ta-Da Chair at home and make sure it truly suits your height and needs.

Free Exchange Program- Valid from 11 Feb until 28 February 2026

When you purchase any Ta-Da Chair Series 2, you’ll receive:

  • Free shipping Australia-wide
  • FREE upgrade to AustPost Express (1–2 business days to most metro areas)
  • 30-day change-of-mind exchange
  • Return & exchange shipping covered by us*

That means you can:
✔ Receive your chair quickly
✔ Use it at home or outdoors
✔ Sit, walk, and test the height properly
✔ Exchange it if the size doesn’t feel right — at no extra cost

Why Australians choose Ta-Da Chair

  • Instantly converts from walking stick to seat
  • Ideal for walking, travel, queues and events
  • Great support for parents and grandparents
  • Lightweight, stable and easy to carry
  • Designed for real-world, everyday use

Many customers tell us the same thing:
Once they find the right size, they wonder how they ever went without it.
Find your size with confidence

If you’ve been thinking about a Ta-Da Chair but weren’t quite sure which size to choose, this campaign gives you the freedom to try — without pressure.

🕒 Campaign ends 28 February 2026

👉 Clcik to Join the Ta-Da Club today

Exchange & Return Process (Ta-Da Chair Series 2)

If you find that the size of your Ta-Da Chair Series 2 does not suit you, we’re here to help. Please follow the simple steps below.

Step 1 – Contact us
Email us at serve@ja2go.com ; Subject line: Ta-Da Chair S2 Exchange / Return
Please include your order number and let us know whether you would like an exchange or a return.

Step 2 – Return label provided
Once we receive your email, we will send you an Australia Post return label.

Step 3 – Send the item back
Attach the return label to the original box and drop it off at your nearest Australia Post Office. No additional payment is required.

Step 4 – Item inspection
Once we receive the item, we will check its condition. To be eligible for an exchange or refund, the item must be:

  • In new and unused condition
  • Free from damage or signs of use
  • Suitable for resale

Step 5 – Choose one of the following:

  • Returns: A refund will be processed once the item has passed inspection.
  • Exchanges: We will arrange shipment of the replacement item after inspection.

Important note
Items returned with visible signs of use, damage, or missing parts may not be eligible for a refund or exchange.

More info please visit Warranty & Refund Policy